ScheduleExpress Case Studies
San Diego Police Department
The San Diego Police Department teamed with Informer Systems to implement ScheduleExpress in March 2008. In addition to solving a multitude of issues associated with scheduling 200+ users, ScheduleExpress:
Saved money by tracking overtime more efficiently, saving hundreds
of thousands of dollars in overtime costs
  Increased productivity and efficiency by significantly reducing scheduling overhead
  Completely automated the exception request process for absences,
swaps, overtime and more.
Houston Emergency Center
In February 2010, the Houston Emergency Center turned to Informer Systems
to help streamline scheduling for its 230+ Emergency Services workers. ScheduleExpress helped transform an overabundance of processes, procedures and paper forms into an easy-to-use automated scheduling solution. The Houston Emergency Center realized increased efficiencies by automating request processes and generating real-time system reports for daily staff validation.
Lackawanna County Police, Fire and EMS Dispatch Centers
Lackawanna County, Pennsylvania, has used ScheduleExpress in its Police, Fire and EMS dispatch centers since 2005. ScheduleExpress provided them the ability to move from a manual-based scheduling system to an automated scheduling system, resulting in greater efficiency and reduced costs. ScheduleExpress also automated the complex management of skills and training to increase the productivity of its scheduling personnel.
Oxnard Police Department
The Oxnard Police Department has been using ScheduleExpress since 2003.
The department was dealing with problems in the areas of overtime management causing significant and unnecessary costs. ScheduleExpress provided not only the solution for this, but provided additional benefits including the reduction of scheduling overhead and automated exception handling. The police department has recently migrated to Version 4 of ScheduleExpress with the expectation of expanding its deployment to other departments within the organization.

 Case Studies
It’s an Industry Leader
From Lancaster, PA to Castlerock, CO to Carlsbad, NM, ScheduleExpress is an industry leader when it comes to workforce management and scheduling technologies. By leveraging leading-edge cloud computing technology, our customers experience the latest in on-demand service applications at an affordable price.
 
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